In SNT Ukraine’s OSS solutions, Umbrella Fault Management functions are automated on levels shown in picture below.
Fault Management Automation Levels
Key Outcome at Collection and Consolidation level:
- Events are available for engineers from single pane of glass
- Basic correlations: deduplication and problem-resolution
- Unified naming convention
- Reports automation and historical data
Key Outcome at Automation level:
- Events categorisation
- Root-Cause analysis
- Fault prioritisation
- Attempt to restore service remotely
- Smart trouble tickets creation and dispatching
- Site Access automation
At Inform Level Information is Presented for:
- NOC engineers
- Field engineers – with OSS Mobile Client
We Offer:
- IBM Netcool integration with different management systems
- Existing installations audit - we have more than 15 years experience
- Support and maintenance services